Does YDL Group provide assistance with case planning?
The knowledgeable and experienced staff will work directly with you to develop a detailed treatment plan for your case. Our team of experts will continue to support you throughout the entire process to ensure that the final restoration exceeds your expectations.
What are the timelines for a case?
Standard turnaround time for all other products is 5-6 business days in lab. To assist you in managing shipping logistics and holiday schedules, we will provide you with the YDL Group Return Date Calendar – an easy reference for establishing the date of return based on when your case is received at YDL Dental Lab.
For emergencies he can manage faster turn around time please call before you book the case.
What is the timeline for small adjustments such as contact additions?
YDL Group Dental Lab is fully equipped to manage small adjustments in-house. The turnaround time is 1-3 business days.
How do we send a case?
If the case is a traditional impression or model, simply call you’re the YDL Group and we will provide you with a case box, shipping bag, and our preferred pick-up / delivery provider’s name and contact information. When you are ready, simply call us at +1- 437-229-4211 for pick-up. Depending on your location, the starter shipping kit will be delivered to your office the next business day.
