YDL offers a two-year warranty on fixed products and a one-year warranty on removable products.
What is covered?
Work is guaranteed to be free of defects due to materials and workmanship. The appliance is guaranteed to fit the provided model and to be constructed to the design requested on the prescription form. Appliance will be repaired or remade at no charge if the workmanship or material is faulty. The warranty runs from the date the case is received at YDL Dental Lab.
What is not covered?
- Cash refunds for a custom-made restoration
- Cost incurred for removal or insertion
- Repairs resulting from accident, neglect, abuse, failure of supportive tooth structure or tissue structures
- Improper adjustments or dental hygiene
- Prosthesis partially fabricated or completely fabricated by another lab other than YDL Dental Group.The liability for products invoiced by YDL Group is limited to those products.